Support

For account, subscription, privacy, or technical questions.

Email support

Include your device type, app version, approximate time of the issue, and a description of what happened. Do not email passwords, API keys, full payment details, medical records, or other sensitive images.

Before contacting us

Confirm your internet connection and retry once.
Update to the latest app version.
For a model-specific failure, try another selected model.
Use the account-deletion option in Profile if you want to permanently delete your account.